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Frequently Asked Questions

Terms & Conditions

Please refer to our Terms

Queries & Complaints

Please contact Alan Vincent

What precautions are you taking with COVID-19?

As of March 10th, 2021, Texas is no longer under COVID-19 restrictions for both the wearing of masks and business occupancy. As such, we will not require attendees to wear masks. However, attendees are welcome to wear a mask if they so wish.

Are any items prohibited at the venue?

Yes. Smoking, alcohol, drugs and weapons are strictly prohibited within the venue. Smoking is only permitted outside of the event premises.

Attendees may be subject to a body and bag search by members of the security team.

Are security teams present at each event?

Security provision is based on the scope of each event.

Zera Coffee & Events has the right to deny access to an individual in the interest of attendee safety.

Do you sell food and beverages at the venue?

Yes! We offer a large selection of delicious coffees, espresso drinks, and teas. We also offer fresh fruit smoothies, house-made frappes and a variety of other beverages suitable for every taste.

From grab n’ go snack options such as, bagels, muffins, and croissants to in-house baked gourmet cookies, there’s something to suit everyone’s taste.

For those interested in a more hearty offering, our kitchen is always open for all-day hot breakfast sandwiches, freshly-made deli sandwiches, salads, and wraps.

Our house-made chicken salad has been famous since the day we opened and is delicious on a croissant, in a wrap or topped on a garden salad!

Please note that only food and beverages purchased at the venue may be consumed at our events.

Can tickets be purchased at the door?

Please refer to each event for specific ticketing information.

What is your refund policy?

We only offer ticket refunds under the following circumstances:

  • A no-show by the artist.
  • Unforeseen circumstances beyond our control (as determined by Zera Coffee & Events.)

    Tickets are non-transferable or resellable (no cash value.)
  • What is the capacity of the Zera Events venue?

    Zera Mainstage: 700 attendees.
    Zera Acoustic: 200 attendees.

    Is there parking available?

    Zera has over 60 exclusive parking spaces available, given on a first come, first served basis. There are also many free public parking spaces available within a short walking distance.

    Is the venue located near public transport?

    Yes. There are two major public transport options which converge at Downtown Denton Transit Center; literally a 5 minute walk from Zera Coffee & Events.

  • A-Train
  • Bus Service
  • Email Us

    alan@zeraevents.com

    Find Us

    Zera Events @ Zera Coffee
    420 E McKinney St
    Denton, TX 76209

    Call Us

    940-239-8002

    Terms

    FAQ